Turning Yardly’s Website Into a Scalable Growth Engine

Turning Yardly’s Website Into a Scalable Growth Engine

About Yardly

Client

Yardly.ca

Industry

Home Services (Yard Care & Maintenance)

Timeline

2020–2021 (7 months redesign + maintenance until October 2021)

Services

Website Redesign, UX Strategy, Visual Design, WordPress Development

Yardly is a Canada-based yard care service provider offering year-round solutions including lawn maintenance, seasonal clean-ups, and snow removal across Edmonton and Calgary. In 2020, despite investing in their website, CRM and marketing, the platform was not delivering the expected results.

When Yardly first partnered with TechCare Inc., the business had strong potential.

The demand was there. The service was clear.

But the website was holding them back. It lacked visual appeal, structure, and a clear path for users to take action. Marketing efforts were bringing in traffic, but the experience was not converting visitors into customers.

Yardly needed a website that could support growth, not slow it down.

Building the Foundation

TechCare approached the problem with a focus on clarity and usability. The goal was simple. Make it easy for users to understand, trust, and act.

The redesign focused on:

A clear and structured user journey
Strong service positioning
Conversion-focused layout
Custom illustrations to build trust and brand identity
A clean, modern interface built on WordPress using Divi

This was not just a visual upgrade. It was a shift in how the website functioned as a business tool.

Momentum

Once the new website went live, everything started to align.

The brand looked more credible
Users could easily understand services
The experience supported marketing efforts

Yardly now had a platform that could convert attention into action. This momentum played a key role in the company securing $1M in investment.

The Setback

With funding secured, Yardly moved quickly to build internal systems that could support scale. The decision was to develop a fully custom CRM from scratch and Yardly started doing that by themselves, without the help of TechCare.

It was ambitious. It was also costly.

Months passed, but progress did not translate into results.

Development continued for over 8 months
Nearly 60% of the investment was already spent
The system was still not ready for use

The business could not operate on it. The team could not rely on it.

Money was going out, but value was not coming in.

A Different Approach

At this point, TechCare stepped in again.

This time, the focus was not on building more. It was to fix what was broken. The first decision was the hardest one. Stop the custom build. Continuing would have cost more time and more money without solving the core problem. Instead, TechCare shifted the approach entirely.

The question changed from “What should we build?” to “What do we need to run the business today?”

Rebuilding the System

Rather than starting another long development cycle, TechCare designed a system using proven tools and smart integrations.

A structured CRM was introduced using Salesforce/HubSpot
Zapier was used to connect systems and automate workflows

Instead of manual coordination, processes became:

Automated
Trackable
Reliable

Workflows were mapped directly to real operations:

Lead to booking
Booking to service
Service to completion

Everything was connected. Everything had visibility.

Back in Motion

The impact was immediate.

Within a few months:

Yardly started working with real customers
Operations became structured and manageable
The team could finally execute without blockers

The business moved from waiting to delivering.

What Changed

Before this shift:

A custom system was still in development
Costs were rising
Operations were not live

After the shift:

A working system was in place
Workflows were automated
The business was operational

The difference was not technology alone. It was the decision to prioritize execution over perfection.

The Bigger Picture

TechCare played two critical roles in Yardly’s journey.

First, by building a website that helped the company gain credibility and unlock investment. Then, by stepping in at the right moment to correct a failing system and get the business running.

One created opportunity. The other saved it.

Final Takeaway

This story is not just about design or development.

It is about timing, decisions, and direction. A great website can open doors.

But the wrong system can close them just as quickly. What made the difference for Yardly was not building more.

It was building what mattered, at the right time.

Journey Roadmap

Chapter 1: The Problem, 2020

Yardly, a Canada-based yard care provider in Edmonton and Calgary, faced a critical challenge: marketing efforts drove traffic, but the existing website failed to convert visitors.

The visually unappealing, poorly structured platform was not delivering expected results, holding back business growth despite strong market potential.

Chapter 2: The Foundation, 2020-2021

Milestone

Website Redesign
UX Strategy
Custom Illustration for Trust
WordPress + Divi Build
$1M Investment Secured

Chapter 3: The Setback, 2021

8 months of custom CRM development
60% budget consumed
Zero operational output

Chapter 4: The Fix, 2021

TechCare re-entry
Salesforce + Hubspot CRM Development
Zapier workflow automation
Oct 2021 - Yardly Operational
Terry Song

TechCare became an extension of our team, collaborating with us for months to experiment, iterate, and perfect our web app. The redesigned UX and updated web experience boosted our user conversion rate by 36%, which had our investors instantly celebrating. Their dedication, creativity, and hands-on approach made the project smooth and the results outstanding — we couldn’t have asked for a better partner

Terry Song

Founder, Yardly

Other Case Studies

Scaling Access & Value
Mental Health Care

Scaling Access & Value

Our healthcare platform project raised $550K, sustained success for 5+ years, and expanded reach with powerful mobile and web experiences.

Transforming Learning Platforms
Education

Transforming Learning Platforms

Our dedicated tech teams delivered innovative tech solutions, optimizing operations and driving impressive cost savings and growth.

An AI HR Agent That Gave the People & Culture Team Their Time Back
AI HR Automation

An AI HR Agent That Gave the People & Culture Team Their Time Back

At TechCare, the People & Culture team was spending 8–12 hours every week answering the same five Slack questions. The data existed. The problem was access.

Where Did All My Money Go?
FinTech / Subscription Tracking

Where Did All My Money Go?

The average person loses track of nearly a third of their recurring subscription charges. SubTranzo helps you catch every one before it hits your account.

E-commerce with a Mobile-First Experience
E-commerce

E-commerce with a Mobile-First Experience

One of Bangladesh's leading online bookstores and e-commerce platforms, serving millions of readers and shoppers across the country.

AI-Driven Doctor Recommendation System
Artificial Intelligence / Healthcare

AI-Driven Doctor Recommendation System

Created an AI-powered matching engine using vector embeddings to connect patients with the most relevant healthcare specialists in seconds.

AI K-Base Assistant for Multi-Stakeholder Teams
Artificial Intelligence / Productivity

AI K-Base Assistant for Multi-Stakeholder Teams

Built a Claude-powered chatbot that delivers real-time, personalized answers across teams, automating knowledge sharing and documentation.